DZS – services for your success
Designing, implementing and operating telecommunication networks are complex processes. Users expect stable communication services around the clock at moderate cost. To ensure this DZS provides its customers with comprehensive services throughout the complete life cycle of a network – from the design via the implementation to ensuring a smooth operation.
To safeguard productivity, competitiveness and customer satisfaction, network operators must be able to rely on dependable and high quality systems. DZS provides this reliability – and in addition, comprehensive support and customised service products.
Solution specialists are available as direct contacts for each area of the service portfolio. This way DZS ensures the highest quality and focus on the customer, from the service design to the service itself.
Benefits of the DZS services
- Flexible and customised service
- Direct and face-to-face communication
- Worldwide availability around the clock
- High availability of network infrastructures
- Long-term investment protection
- Professional service management
- Highest service quality in accordance with ISO 9001 and ISO 14001
DZS Service Cloud
The DZS Service Cloud offers quick and effcient access to up-to-date information:
- Support Case Process (Tool for support requests)
- News (up-to-date information about our systems)
- Customer documentation incl. option to order it on CD